Security Deposit Policy

At BFB Hospitality, we strive to provide our guests with a safe and pleasant experience. To ensure the proper maintenance of our properties, we require a security deposit for all bookings. Please read the following policy regarding security deposits:

1. Deposit Collection
A security deposit will be collected at the time of booking. This deposit is refundable and will be held until the property is inspected after your checkout.

2. Inspection Process
After checkout, our team will conduct a thorough inspection of the property. The inspection aims to assess any potential damages or excessive cleaning requirements.

3. Refund Timeline
The security deposit will be processed for refund within 24-48 hours of checkout, provided the property is found to be in good condition.

4. Deductions
If any damages or excessive cleaning are identified during the inspection, the cost will be deducted from the security deposit. Guests will be informed of any deductions and the reasons for them.

5. Payment Methods
Security deposits can be paid via the same payment method used for your booking. Please ensure that the payment method is valid for the refund process.

6. Contact Information
For any questions or concerns regarding the security deposit, please contact our customer service team at [email protected]

Thank you for choosing BFB Hospitality. We look forward to hosting you and appreciate your understanding of our security deposit policy.